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Complete rent protection

Receive your rent, whether the tenant pays or not, plus legal expenses and home emergency cover, for complete peace of mind.

£99 per month

+ £99 to advertise

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Over 1000 5-star reviews

What's included in the plan?

For £99 per month, you get everything you need for complete peace of mind.

12 weeks advertising

Rightmove & Zoopla

Find a tenant with up to 8 weeks advertising on the UK's most popular websites including Rightmove, Zoopla, PrimeLocation and Gumtree.

Tenant referencing

Tenant referencing

Comprehensive Experian reference checks for 2 tenants. Includes a 6-year credit history, income validation and references from previous landlords.

Tenancy agreement

Digital agreement

Once a draft is approved, a professional tenancy agreement is sent to all parties to be signed and stored securely online. No printing required.

Secure deposit

Secured deposit

The tenant's deposit is secured and registered with the government backed Deposit Protection Scheme. Certificates will be sent to you and your tenant.

Rent collection

Ongoing rent management

Your rent is collected and transferred to you within 5 business days of the rent due date. Late payments are managed by us and you're kept in the loop.

Legal protection

Legal protection

Legal expenses cover gives your protection up to £50,000 against the costs of eviction proceedings, serving notice, court fees, solicitor and bailiff fees.

On-going support

Ongoing tenancy support

From the moment you register through to the end of the tenancy, you'll have access to an experienced lettings executive for help and support.

Vacant possession cover

Free relisting service

If the tenancy comes to an end, as long as you remain on the Complete plan, you can re-advertise your property completely free.

Free tenancy renewals

Free tenancy renewals

When it's time to renew your tenancy under the Complete plan, we'll do so on a complimentary basis. £79 applicable when renewing on any other plan.

Complete Rent Protection

Rent protection

Whilst the tenant remains in your property, your rent (up to £2,500 per month), is assured by our rent protection benefit for up to 6 months.

Rent paid regardless

Rent paid regardless

You'll receive your full rent within 5 business days of the rent due date every month, even if the tenant fails to pay.

Home emergency cover

Home emergency cover

Included is 24-hour landlord home emergency cover with unlimited emergency call-outs up to the value of £500 per call-out, with zero excess.

Reviews from our customers

Landlords and tenants love our personal service!


England, Scotland & Wales

107,000 +

Registered users

Est. 2008

12+ years in business

£14 Million +

Rent under management

Letting Experts

Founded by landlords


In partnership with Experian


In partnership with Rightmove


In partnership with Zoopla

Client Money Protection

Client Money Protection

Government approved

Complete Plan FAQs

Yes, all of our letting plans have a minimum service agreement term of 12 months from the start date of the tenancy agreement. If the tenancy is shorter than 12 months, an early termination charge would apply as outlined in our Terms of Business.
The £99 service charge, which includes all the Complete plan benefits, are spread over 12 months and deducted from the rent. It only becomes payable once we've started to collect your rent.
We'll transfer your rent to you within five business days of the rent due date. Whilst your tenant remains in the property, your rent will be assured and paid by us regardless of whether your tenant pays.
No, the Complete Rent Protection benefit is a conditional guarantee between and you as per the obligations of our Complete Plan Terms of Business. We will settle any rent payments due to you according to these agreed terms. 
Our complete plan includes a landlord home emergency cover which can be used when an emergency arises such as boiler breakdown, electrical failure, plumbing leaks etc. Cover is in place for up to £500 per tradesperson call-out with zero excess to pay. For general maintenance issues, we recommend that you get 3 quotes from professional tradespeople on
Before your tenancy ends, our team will be in touch with you to find out whether you would like to renew with your existing tenants. If you would like to do this, we will talk to your current tenants and organise the complimentary renewal of your tenancy and plan. If you would like to find new tenants, we will issue notice to have your property returned to you. As a benefit of your complete plan, we include a complimentary relisting on our partner websites - Rightmove, Zoopla and PrimeLocation.
Yes, this service is complimentary and involves us having to liaise with all parties including the Deposit Protection Service during disputes. For all other plans the cost of this service is £99 inc vat.

Have a property to let?

If your property is available in the next 8 weeks, book a call with a Valuations Manager and we'll have your property advertised within 24 hours.

Shannon Hall

Landlord support

Either pick a plan, call us or schedule a call back.
020 8145 5155

Tenants can book viewings online or call 0121 285 6320