You are here

Changing letting agent is easier than you think.

Take back control by switching to a responsive and affordable letting agency today. You’ll be glad you did.

five star review center

Over 550 5-star reviews

How much does it cost to change letting agent?

Choose a monthly plan and you'll be assigned a personal agent who'll take care of the entire switching process.

Professional tenancy set-up, rent management + legal expense cover.
£ 39 / month


  • Digital tenancy agreement
  • Transfer of Deposit
  • Ongoing rent management
  • Legal & eviction cover
All the benefits of the Basic plan + essential rent protection.
£ 59 / month
+ £79 £0 switch fee


  • All Basic plan features
  • Essential rent protection
  • Deposit dispute resolution
  • Health & safety cover
  • Property legal disputes
All the benefits of Essential + complete rent protection & home emergency cover.
£ 99 / month
+ £79 £0 switch fee


  • All Essential plan features
  • Complete rent protection
  • Home emergency cover
  • Complimentary tenancy renewals
  • Complimentary readvertising

*Terms & Conditions: Switch your rental property to any lettings plan at and pay zero set up fee. Usual fee £79. Cannot be combined with other offers. We reserve the right to end this promotion without prior notice.

How do I change letting agent?

Whether you've just found a new tenant or you're in an existing tenancy looking to change letting agent, we'll take care of the entire switching process.

Switching agent is easy

Switching agent is easy

The first step in changing letting agent is to review your existing agency agreement. Are you in a fixed contract and if so, are there any conditions in ending your agreement with the agent. We'll review your agent's terms and advise you on serving notice if you need it.

Handle the paperwork

Handle the paperwork

Once you've given notice to your agent, we'll get in touch with your tenant and support them through the switching process. We'll create a new tenancy which can be signed digitally. We'll also talk to your existing agency and take care of handling the tenancy deposit.

Guarantee the rent

Rent collected & protected

Once all the paperwork is finalised, we'll organise setting up the standing order with your tenant and begin rent collection on your behalf. Rent Protection is included in both our Essential and Complete Plans, giving you total peace of mind.

Have a property to let?

If your property is available in the next 8 weeks, book a call with a Valuations Manager and we'll have your property advertised within 24 hours.

Shannon Hall

Landlord questions?

Call us now or book online
020 3322 2052

Book a call

Tenants can now book viewings online or call 0121 285 6320

How much can I save?

On average, our landlords save up to £1,650* in their first year. Plus, if you switch to our Complete plan, you'll have your rent guaranteed to be paid on time every month.

Compare savings by plan

Move the sliders to compare letting with us vs a high street agent.

Monthly rent: £

Fee %(inc. VAT):

Term: months

Set-up / renewal fee: £

Show Savings
Charge Agent
Rent management (monthly) £99.00 £150.00
Set-up / renewal fee (one-off) £99.00 £300.00
Total payment: £1267.00 £2100.00
Service Included Included
Legal docs and agreements
Deposit registration
Monthly rent management
Legal expenses cover
Essential rent protection
Complete rent protection
Home Emergency Cover
Rent paid on time every month

* Savings calculated when comparing our Essential plan to a typical high street agent charging 12% inc vat plus a set-up of £350 on a rental income of £1,500 per month.

Switch to an online letting agent

Since 2008, we've helped thousands of self-managing landlords take control of their rental property. Landlords love us for our clear communication and legislation updates, fair pricing and our guaranteed rent plans.

Letting agent sat behind a desk doing paperwork

We handle the legal paperwork.

We've drafted over 3,500 tenancy agreements and with your instruction we'll create a professional agreement that can be signed securely online. We will also collect and register the tenancy deposit and issue all legal certificates including a GDPR compliant landlord privacy policy.

"The team are very efficient in vetting tenants, getting the tenancy agreement sorted and signed and lodging the deposit."

Maya Thirkril

Landlord and tenant toasting with a glass of champagne.

You get total financial security.

If you go for our Complete plan and your tenant stops paying, without delay, we will continue to pay your rent on time up to £2,500 per month whilst working with both parties to resolve any disputes up to a maximum of 6 months.

In the unlikely event that you need to evict a tenant our legal team will handle the entire process for you, cover legal costs of up to £50,000 and keep you informed throughout.

"It takes on average 21 weeks to repossess a property costing landlords in the region of ten to sixteen thousand pounds per claim."

Landlord on unicycle juggling.

We're there for you.

For emergencies that require a speedy repair, such as a boiler breakdown or electricity failure, under our Complete plan, you will have 24/7 assistance, 365 days per year from fully qualified tradesmen under our Landlord Home Emergency Cover.

What’s included:

  • Unlimited number of claims
  • Up to £500 per claim inc parts, labour & VAT
  • No excess payment required

"Thank you so much! It is reassuring knowing you are handling everything even during this crisis. You are truly superb!"

Vonnie W, Landlord

Questions about switching letting agents

Am I tied to my current letting agent?

If you're in an initial fixed term with your agent, it's likely that you'll be tied into the agency agreement until the end of the term. This is normal practice to avoid landlords leaving an agent who's invested time and effort in finding, referencing, and moving in a new tenant.

How long am I tied to my current agent?

The initial term can vary from agent to agent, but it is usually 6 to 12 months. You should check the terms of business that you've signed. This should outline the fixed term period and also the notice that's required to end your contract.

I'm outside the initial term, what do I do?

If the initial term has ended, or you're approaching the end of the contract, you'll most likely be in a position to end the contract by giving 1- or 2-months’ written notice to your agent. This doesn't have to coincide with the end of your current tenancy as it is the agreement with your agent that matters.

Do I have to wait until the tenancy ends to switch agent?

Many landlords believe that they have to wait until the end of a tenancy to switch letting agent, however, this is not the case. The tenancy agreement is a contract between the landlord and the tenant, with the agent working on behalf of the landlord, so changing agent doesn't affect the legal rights or obligations of either party.

How easy is it to change letting agents during a tenancy?

It is relatively straightforward to change letting agent during an ongoing tenancy. As your new agency, we'll be able to smoothly transition the property management and rent collection without the added task of advertising and finding a new tenant.

Will switching agents affect my tenant?

If your letting agent has not delivered on service, it's likely that your tenant will be pleased that the management is changing. They may be more likely to stay in the property for longer than they would have with the previous agent.

Will my tenants need to be referenced?

In 90% of switches, we'll not have to reference your tenant, particularly if they have been at the property for more than 6 months and have are not behind on their rent. If we're required by our insurers to do a tenant credit check there, will be no additional cost to you or your tenant.

Can I choose any plan when I switch to you?

Yes, you can. Each of our plans can be tailormade to suit you. Some plans have better insurances than others, so speak with our team to find out which plan would be best for you.

How long does it take to change letting agent?

Once you've given us the green light and the contact details we need, we'll take care of the important stuff. It can sometimes take a couple of days or as long as a week depending on the cooperation of the agent, but we’ll make sure to keep you fully informed.

What will it cost me to switch agency?

The switching service to prepare the legal paperwork, purchase the insurances required, lodge the tenant's deposit, and coordinate all other requirements is charged at £149 inc vat and is payable in advance.

Can I switch from my current letting agent?

Yes, once you’re aware of the termination terms you can give official written notice of your intention to end the contract. The notice period required will most likely be in your contract, but it is normally either 1 - 2 months. If no concrete timeframe is provided, it’s still in your best interests to have a paper trail of your correspondence. If you need any help, get in contact with us.

Can I switch from self-managing a property?

Yes, we can manage the whole process for you if you have a tenant already in mind. It’s easy to do and we can quickly have your tenancy and payments in place.